Guides

Displays the latest comment

Shows the latest dialog between a point of sale and one of its customers.

Suggest Edits

This widget will give you the ability to showcase latest comments globally or for a given place.

Installation

  1. Install the Critizr Web SDK in your HTML page if you have not already done so.
  2. Add the right HTML code at the location where you wish the button to appear:

Display of feedbacks and replies - All places

Displays the latest clients conversations for all your places.

The code

<a
  class="critizr-widget"
  href="https://critizr.com/widgets/<customer_name>/"
  data-type="store_display_national:mini"
  data-params='{"cta_text":"Send a comment"}'
  > Critizr: Send feedback </a>

🚧

Customer Name

Beware the variable customer_name might be change by the name of the customer shared by Critizr team.

The result

📘

This widget also includes a button to submit a comment, as well as a link to "See all reviews" enabling the Comment Display Interface to be opened in the form of a pop-in.

Display of feedbacks and replies - Place

Displays the latest clients conversations of a specific place.

The code

<a
  class="critizr-widget"
  href="https://critizr.com/widgets/<customer_place>/<pos_id>/"
  data-type="store_display:mini"
  data-params='{"cta_text":"Send a comment"}'
  > Critizr: Send feedback </a>

🚧

Customer name & point of sale ID

Beware variables customer_name & pos_id have to be change by the name of the customer shared by Critizr team and the id of the point of sale you would like the information to be registered on.

The result

Configuration

data-params settings

Name

Type

By default

Effect

on_send_feedback_click

URL

cz:open:send_feedback

Customizes the behavior of the comment submission button: if you attribute an URL to this value, the button will open the URL in a new browser tab.
Score: This value is automatically transmitted to the Comment Display interface which is opened by the "See more" button.

on_see_more_click

URL

cz:open:store_display

Customizes the behavior of the "View all reviews" button: If you attribute an URL to this value, the button will open the URL in a new browser tab.

closable

true / false

null

Turns the back button on or off on the first screen of the interface, which allows or prevents the customer from returning to the previous page. Useful if you use the interface via its URL.

on_close

URL
(absolute or relative)

null

When the customers click on the cross to close the interface, they will be redirected to this URL. If this is a null value, the cross will behave as normal and close the pop-in.

lang

code name : fr, en...

Default point of sale language value

Lang of the interface

q

string

null

Works only with the Store Display. Allows to filter the list of verbatims on a keyword.

Updated about 1 year ago