Customer Relationship score

Displays the customer relationship score globally or for your point of sale.

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This widget will give you the ability to showcase the relationship score globally or for a given point of sale.

Installation

  1. Install the Critizr Web SDK in your HTML page if you have not already done so.
  2. Add the right HTML code at the location where you wish the button to appear.

Global customer relations score

Comes with a Send Feedback button that will open the Store Locator interface. The user can then send his/her feedback to the chosen point of sale.

The code

<a
  class="critizr-widget"
  href="https://critizr.com/widgets/<customer_name>/"
  data-type="store_button:rating_national"
  data-params='{"cta_text":"Send a comment"}'
  > Critizr: Send feedback </a>

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Customer Name

Beware the variable customer_name might be change by the name of the customer shared by Critizr team.

The result

Based on the global data.

Customer relations score for a point of sale

Comes with a Send Feedback button that will open the Send Feedback interface for that point of sale.

The code

<a
  class="critizr-widget"
  href="https://critizr.com/widgets/<customer_name>/<pos_id>/"
  data-type="store_button:rating"
  data-params='{"cta_text":"Send a comment"}'
   > Critizr: Send feedback </a>

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Customer Name & Point of Sale ID

Beware variables customer_name & pos_id have to be change by the name of the customer shared by Critizr team and the id of the point of sale you would like the information to be registered on.

The result

Based on the point of sale data.

Another example:

2530

Configuration

data-params settings

NameTypeBy defaultEffect
on_click URLcz:open:send_feedback
or
cz:open:store_locator
Customizes the behavior of the comment submission button: if you attribute an URL to this value, the button will open the URL in a new browser
cta_text stringnullButton wording
lang code name : fr, en...Default point of sale language valueLang of the interface
levellevel IDnullOnly for the global customer relations score: filter on one specific brand level.
x_*stringnullAdditional information to bring contextual data to participation.

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Additional information

More information on the additional information can be find in the Web SDK part.